To Whom it May Concern:
I am writing to appeal the processing of this claim. This claim is for anesthesia services performed during the ankle surgery my daughter on April 21, 2016. Everything about the surgery was paid in-network except this claim. Neither my daughter nor I had any control or choice over who provided the anesthesia services, therefore processing this as out-of-network is either a mistake or extraordinarily unfair.
The first statement that received dated May 6, 2016 at least matches the invoice from the provider. The second statement, dated June 1, 2016 does not match the invoice from the provider at all. My particular concern is the coinsurance amount. We have no coinsurance; therefore, I have no idea where your company could have come up with that informa